Sigma Performance Group

• AEIP (Accelerating Experience & Improving Performance)

  Length:

  1 – 2 Hours for Motivational or 5 – 6 Hours for Workshop

  Description:

  This dynamic workshop is geared to accelerating the learning curve using time tested and proven procedures. Emphasis is placed on the standards used to exponentially increase the individuals experience level and thus increase your company’s productivity and profitability. Sigma Performance Group accomplishes this task by examining specific aspects of your business looking for areas that, when improved would produce the most value for your company and your customers. The objective of this workshop is twofold:

  • First, accelerate the knowledge and experience curve required by your team to improve their overall performance.
  • Second, provide standards that ensure consistent high quality and repeatability of the process.

  The two goals are accomplished by continuously monitoring the process: finding areas of improvement, and taking appropriate action. Then, by sharing these successes across the entire organization so that all employees can learn from their team mates and make necessary corrections to improve their areas of responsibility.

• CSLP Customer Satisfaction & Loyalty Process

  Length:

  4 – 5 Hours

  Description:

  This course was designed specifically for business owners and managers along with valued employees that desire a high customer satisfaction ratings and thus, a high repeatability of business from their clients. The workshop demonstrates a methodology for implementing true customer loyalty and satisfaction. All this while building on a strong foundation from the tools provided for achieving this goal. Hiring practices are examined and guidance provided on how to obtain and maintain a top notch staff; one that is loyal, committed to quality, and understands the importance of your vision for customer satisfaction. Every aspect of your day–to–day business interactions between internal and external customer’s are examined in order to design and build a system to maximize results.

  Customer Loyalty, Customer Satisfaction, and a Highly Repeatable and Successful Business Model are the main areas of concentration in this half day training session.

• TBP (Total Business Performance)

  Length:

  4 – 6 Hours

  Description:

  In this Workshop emphasis is placed on specific disciplines within the various Business Units. Groups that will benefit the most are those representing Quality, Engineering and Operations. This program is guaranteed to be enlightening and entertaining while providing your teams with a sound methodology for improving overall performance.

  Comparisons are made between the day–to–day challenges in individual business units and the tools and knowledge used to fly high performance jet fighters. Audiences are sometimes astounded to find out how the tools used by fighter pilots can be used to accelerate their learning curve and make them more effective in solving their day–to–day challenges. Actual flying film footage is used with standards and tools introduced to provide a sound system for achieving a greater productivity from your team.

  This course is taught by a former fighter pilot/flight commander with over 3000 hours of jet fighter time and 30 plus years of sales, marketing, operations and engineering experience. This interactive workshop will greatly benefit key personnel in Quality Control, Engineering and Operations that possess a strong desire for achieving the next level of excellence in execution.

• CALM (Career Acceleration and Leadership Management)

  Length:

  8 – 9 Hours

  Description:

  Unlike some of our workshops that are geared toward specific departments and business units this program is designed for individuals from all departments that desire an increase in their roles and responsibilities. Candidates that attend this workshop have generally been identified by senior management as the future leaders of their company. This fast paced seminar is geared toward accelerating an individual’s promotional opportunities while enhancing their career. This is accomplished by placing emphasize on learning two extremely important leadership lessons.

  First, we focus on a thorough understanding of the different personalities that we will encounter as managers and leaders. Next, you learn how you should interface with each personality type. Emphasis is placed on the best techniques for interacting with your subordinates, peer group, and senior management. In addition, you will learn how to extract the best possible performance from each employee so as to maximize their performance and increase your company’s R.O.I. (Studies have shown that employees who enjoy their work perform better and are more productive than those less satisfied.)

  The second portion of this program places emphasis on four important steps for increasing productivity and eliminating errors. Breakout sessions with team leaders are tasked to develop the necessary tools for their business segments based on the information learned in the classroom.

  This workshop is extremely effective in accelerating an individual’s experience level and improving their overall performance. Best of all, the lessons learned in this important workshop can be implemented the very next business day.

• HPS (High Performance Sales)

  Length:

  2 ½ Days

  Description:

  This all encompassing workshop examines the entire sales spectrum from basic prospecting to successfully closing the order. Everything found in HPS I, HPS II, DISC and ASFP are included in HPS. The information is delivered in a way that makes it easy to understand and assimilate. Breakout sessions with one on one roll plays tend to hone the lessons learned for greater retention and use in the field.

  The four basic personality styles are extensively examined with use of the DISC personality profile assessment tool. This program provides keen insight into the variety of personality types encountered by everyone in their day–to–day activities. The DISC method demonstrates how best to deal with each personality type in order to build trust and enduring relationships with your friends, family, co–workers, and customers.

  The ASFP workshop, also included in HPS, is one of the finest events ever developed for providing standards and tools that can actually be used to dissect every facet of a sales call. The tools provided in this session are designed to provide vital feedback that will accelerate your team’s learning curve thus increasing productivity, sales and profitability.

• HPS I “Selling Skills”

  Length:

  4 – 6 Hours

  Description:

  When time simply does not allow for the 2 ½ day total HPS workshop, this abridged program will serve you well as it provides a solid foundation and understanding of “Need Satisfaction Selling.” This course covers strategic and tactical planning, prospecting, relationship building, needs development, overcoming objections and how to build and maintain long term customer satisfaction. All of the basic skills required to launch a successful sales career are covered in detail. Analysis of each sales event from a pre and post call activity stand point is a key area of concentration so as to continuously improve individual sales performance.

• HPS II “Selling Skills & People Skills”

  Length:

  7 – 9 Hours

  Description:

  This program covers everything in HPS I plus provides an in depth look at the extremely important people skills. During this workshop we incorporate the DISC personality assessment tool where we closely examine the four basic personality styles found in every individual. Revealed in this session are the styles of each participant along with how to determine the personality styles of their co–workers, friends, and clients.

  A major key to successful relationships in life is having an understanding of our own personality style and the styles of others around us. In doing so, we can take important steps in understanding how to best deal with each individual in order to build trust and maintain long term relationships.

• DISC “Personality Assessment”

  Length:

  4 – 6 Hours

  Description:

  The DISC workshop provides extensive insight into the four basic personality behavior styles exhibited by everyone. In this class, you will have the opportunity to examine your own behavior style so as to gain a better understanding of its characteristic traits. In addition, the DISC system teaches you how best to respond to the four various personality styles that you will encounter in all your daily business and personal situations.

  Knowing the four basic personality types allows you to understand and plan for the best way to work with everyone. The DISC program will provide you with the tools necssary to build trust and stronger relationships with all your day–to–day contacts. (The DISC Program is included in HPS II)

• RMP (Relationship Management Process)

  Length:

  4 – 5 Hours

  Description:

  This workshop is specifically designed for companies that want to take their business-to-business relationships to the next level. Touch points are greatly expanded so as to encompass all aspects of both your business and your client’s business. A review of HPS II is conducted first in order to provide a smooth transition into the Relationship Management Process. The HPS II review sets the stage for a better understanding of the RMP concepts.

  RMP is most commonly deployed by companies trying to partner with their customers on a national and/or global basis. Companies with multiple product lines/solutions that can provide a positive impact on their clients cost structure and productivity tend to benefit greatly from this program.

• ASFP (Accelerating Sales Force Performance)

  Length:

  4 – 6 Hours

  Description:

  This is a very dynamic and riveting workshop especially designed for audiences that have already received some type of formal sales training. The program is guaranteed to be enlightening and entertaining while providing your team with a sound methodology for accelerating sales force performance.

  Comparisons are made between the day–to–day sales environment and the tools and knowledge used to fly high performance jet fighters. Audiences are mesmerized and astounded to find out how these same tools can be used to accelerate their learning curve and make them more effective in their day–to–day sales efforts. Actual flying film footage is used so that direct analogies can be made to the sales and marketing work place. Standards and tools like checklists are introduced to provide a sound method for achieving a greater productivity from your team.

  This course is taught by a former fighter pilot/flight commander with over 3000 hours of jet fighter time and 25 plus years of sales and executive management experience. This interactive workshop is a must for all sales and marketing teams that possess a strong desire for achieving the next level of excellence in execution.

Interested? Yes.

Programs